BioAmerica Inc. respects your privacy. Our guidelines for protecting the information you provide us with during your visit to our web site are listed below.

Privacy Statement

This statement discloses the Internet Privacy Policy for the BioAmerica Inc. website, bioamerica-inc.com. This site has been designed so that no personal identifying information is displayed online or is accessible to the general public. You can browse bioamerica-inc.com and our online catalogs without telling us who you are or revealing any information about yourself. To obtain access to special features such as product availability, contract pricing and for ordering we ask that you register on our site.

Use of Data

Information collected during ordering and operations process - When you order and register with BioAmerica Inc. on the web, we collect the following information: name, address, email and payment method (including credit card numbers). We do not sell or distribute this information to any third party except to complete transactions with our freight companies and third party suppliers that are authorized to drop ship orders on our behalf. Location information is used by BioAmerica Inc. for distribution purposes to allow us to provide the best possible service levels to our customer base. Information such as name, phone number, and credit card numbers are collected by third party partners of BioAmerica Inc., such as Visa, MasterCard, Discover and American Express for the payment process.

When you register as a customer and provide us with your email address, we will occasionally send you email with recommendations or notices of new products, prices, and services. This email may include paid or unpaid advertisements from third parties (BioAmerica Inc. authorized suppliers). Once you register, you will be given an opportunity to opt out of this service via the first email you receive from us. The types of emails a user receives when ordering through the web site include:

Order Acknowledgment

Shipping Notices

Order Approval E-mails

Information collected during promotional programs - Information may be collected from you via direct mail, electronic and internet campaigns as well as through e-newsletters, requests for literature and support, and customer surveys. When you respond to a promotional campaign, BioAmerica Inc. collects contact information as well as additional information to help us qualify the success of a promotion and to determine eligibility. Inclusion of your email address and contact information indicates permission to send notices of new products, prices and services, including paid or unpaid notices from third parties (authorized BioAmerica Inc. suppliers). BioAmerica Inc. will not sell or distribute names and mailing and email addresses and other contact information to third party advertisers except for the joint promotion of BioAmerica Inc. and the third party. Your contact information, collected from the promotion, may be transferred to a third party (an authorized BioAmerica Inc. supplier) when they are responsible for fulfillment of a free item, sample, information, etc. At any time you may request removal from our mail list, see instructions below. We also post surveys on our site. These surveys are optional. The information is collected to better understand our user community and will provide feedback to allow us to improve our service. From time to time, BioAmerica Inc. may obtain email addresses from outside vendors and will send these obtained email addresses electronic marketing materials from BioAmerica Inc.. Removal from the BioAmerica Inc. list can be accommodated.

Links

bioamerica-inc.com contains links to other web sites. Please note that when you click on one of these links, you are leaving the BioAmerica Inc. web site and entering a completely new web site. This new site may have a different privacy policy than bioamerica-inc.com and the content found on that site is not the responsibility of BioAmerica Inc., Inc.

Log Files

BioAmerica Inc., Inc. maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and help provide reliable service, all with no association to your personal identity. Information collected includes IP addresses, browser types and pages visited.

Feedback On Our Systems

Within your BioAmerica Inc. shopping experience on bioamerica-inc.com, you have the opportunity to provide us with feedback. We collect user feedback to improve our systems.

Specific Customer Questions

Users who would like a response to specific questions concerning their service are directed to the Contact Us section on our web site or our contact number at (866) 497-3787. We read and review all of our customer service queries and use the information contained therein only to resolve the question at hand.

Correct/Update/Delete User Information On bioamerica-inc.com

Users can update or correct, their personal information on bioamerica-inc.com by changing their profile information in "My Account". If you have any questions, e-mail us.

Removal from the BioAmerica Inc. Mail List

Email your request to the BioAmerica Inc. Mail List Manager to be removed from our mail list.

Information Security

All information gathered on the bioamerica-inc.com site is stored and maintained in secure facilities. Our web site is regularly tested for potential security breaches. Our current security technology is Secured Socket Layer (SSL).

BioAmerica Inc., Inc. reserves the right to change this Privacy Policy at any time. The revised policy will be posted on our website for visitors to review.